Warranty Policy

Effective Date: 01-11-2025

Thank you for shopping at Garisho! We're dedicated to providing quality products that meet your expectations. This Warranty Policy explains what's covered, what's not, and how to request a replacement if needed.

1. Warranty Coverage 🔧

All eligible products on garisho.com include a limited warranty covering manufacturing defects for a specified period from the date of delivery.

This warranty covers:

  • Non-functioning or defective mechanisms
  • Broken or missing parts due to manufacturing error
  • Product failure on arrival (if reported within 24 hours)

2. What's Not Covered ⚠️

  • Physical damage after delivery
  • Water damage or moisture exposure
  • Damage due to misuse or mishandling
  • Normal wear and tear
  • Damage from improper use or cleaning

3. Warranty Claim Process 🧾

To make a warranty claim, please follow these simple steps:

  • Record a parcel opening video when you receive your package.
  • Report any issues within the specified warranty period.
  • Send us the order number, issue details, and video proof via WhatsApp or email.

Once verified, we'll arrange a pickup and replacement at no cost. Replacements are typically dispatched within 7 working days after approval.

4. Warranty Period 🕐

The warranty period varies by product and is specified in the product description. Please check individual product pages for specific warranty details.

5. Our Commitment 🤝

We're committed to ensuring that your experience with Garisho remains positive, reliable, and hassle-free!

Contact Information 📬

Website: garisho.com
Company name: Garisho
Address: Nathupur kusumpuram colony phase 2 parsa bazar patna 804453
Email: info@garisho.com
Contact form: https://garisho.com/pages/contact
WhatsApp Chat: +91 8409193339
Customer Support Working Hours: Monday to Saturday (09:00 AM - 06:00 PM)