Refund Policy

1. Eligibility for Refund 🧾

Refunds are possible only if your order has not yet been dispatched from our warehouse. Once shipped, it cannot be cancelled or refunded. We do not offer refunds for dislike, change of mind, or product usage dissatisfaction.

2. Damaged or Wrong Product Received 📦

Please inspect your order upon delivery and contact us immediately if the item is damaged, defective, or incorrect. To process such a claim, a parcel opening video is mandatory. This helps us verify and resolve your issue quickly.

3. Buyer Changed Their Mind 💭

We cannot accept refund requests if a buyer simply changes their mind after placing the order. Placing an order on garisho.com constitutes a legally binding purchase contract.

4. Parcel Returned to Us ("Customer Not Accepted") 🚚

In case of prepaid orders returned due to non-acceptance by the customer, the refund will be issued after deducting two-way shipping charges.

5. Exchanges 🔁

We currently do not offer product exchanges. Please ensure you review product details carefully before purchase.

6. Refund Process 🪙

To initiate a refund (if eligible), contact our support team immediately. Approved refunds will be processed to the original payment method within 7–10 business days.

If you haven't received your refund within 15 business days of approval, please contact your bank or card provider — and then reach out to us at info@garisho.com.

Contact Information 📬

Website: garisho.com
Company name: Garisho
Address: Nathupur kusumpuram colony phase 2 parsa bazar patna 804453
Email: info@garisho.com
Contact form: https://garisho.com/pages/contact
WhatsApp Chat: +91 8409193339
Customer Support Working Hours: Monday to Saturday (09:00 AM - 06:00 PM)